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  Dial-A-Ride Services
 
 

What is Dial-A-Ride?

General Eligibility

ADA Paratransit Service

Weekday Evening Eligibility

How Does Dial-A-Ride Work?

How Do I Request Service?

Service Area

Reservations

Holidays


Fares:
Basic One-Way Fare
$4.00 ($3.00 After 6 p.m.)

Senior (age 62+)
Disabled & ADA Eligible Fare
(w photo I.D. Card)

$2.00
($1.50 After 6 p.m.)


Youth Fare
(Age 5-12)
- $2.00
($1.50 After 6 p.m.)


Children
(Age 4 and under)
Free


Transfers - Free

Pass and Ticket
Book Sales Outlets


Contact:

    To Contact By Phone, please call 742-BUSS(742-2877)

Route & Schedule Information

(530) 742-2877
TTY 634-6889

2100 B Street
Marysville, CA
95901
 
   

What is Dial-A-Ride?    Go to Top

Dial-A-Ride offers curb-to-curb shared ride service to eligible passengers anywhere within the area shown in olive green on the system map (effective August 12, 2013). This service is available from 6:30 a.m. to 9:30 p.m. on weekdays and from 8:30 a.m. to 5:30 p.m. on Saturdays. No service is provided on Sundays.


General Eligibility    Go to Top

Dial-A-Ride service is designed to meet the needs of seniors and persons with qualifying disabilities, especially those who are unable to use the Yuba-Sutter Transit fixed-route system. Call 742-2877 (TTY 634-6889) to determine eligibility or for a Senior/Disabled Certification Application.

General public passengers traveling to or from locations more than half a mile from a fixed route may also use Dial-A-Ride, but they are subject to being transferred to and from the fixed route system if they are traveling across the service area except during weekday evening service hours.


Americans With Disabilities Act (ADA) Paratransit Service     Go to Top

Dial-A-Ride is Yuba-Sutter Transit's complimentary paratransit service under the Americans with Disabilities Act (ADA). Passengers with disabilities that prevent them from using Yuba-Sutter Transit's urban fixed route bus system may apply for ADA status to receive priority service on Dial-A-Ride.

ADA eligible passengers must complete an ADA Paratransit Eligibility Application and obtain a Yuba-Sutter Transit photo identification card with an ADA eligible endorsement. This application will be reviewed by Yuba-Sutter Transit staff to determine ADA paratransit eligibility. Yuba-Sutter Transit will honor ADA cards from another transit agency for up to 21 days.

For more information on ADA paratransit eligibility or to request an PDF ADA Paratransit Eligibility Application packet, call 742-2877 (TTY 634-6889).


Weekday Evening Eligibility    Go to Top

There are no passenger eligibility restrictions for Dial-A-Ride after 6:00 p.m each weekday. The weekday evening service features lower cash fares. All other Dial-A-Ride service and reservation requirements still apply during the evening hours.


How Does Dial-A-Ride Work?    Go to Top

When you call for service, you are given a 15 minute period as an approximate pick up time. Please be ready for the bus at the start of this 15 minute period as the bus will stand by for only one minute. While we make every effort to deliver you to your destination quickly, you may share the bus with other riders who are going in the same general direction.

General public Dial-A-Ride passengers are subject to transfer to the fixed route system if they travel across the service area except during evening service hours. Transfers between the Dial-A-Ride and fixed route services are free.


How Do I Request Service?    Go to Top

It's easy! Just call 742-2877 up to two weeks in advance and tell us:

  • Your name
  • What day you want to travel
  • Where you want to be picked up
  • Where you want to go
  • When you want to arrive
  • The number of people in your party
  • If a wheelchair lift is needed

When we confirm your service, we will give you a 15 minute period as an approximate pick up time.


Rider Tips    Go to Top

  • Remember to schedule your return trip when you call for service, if possible, and call us if you must cancel your reservation.
  • Don't wait until the last minute to call for a reservation. You can call up to two weeks in advance, so call as soon as you know that you will be needing a ride.
  • For best service availability, try to schedule your appointments away from the busy early morning and noon/early afternoon periods.
  • If you have a regular appointment, request a standing reservation that will continue until you adjust or cancel it.

Service Area    Go to Top

Dial-A-Ride offers curb-to-curb, shared ride service within the service area shown in light green on the system map (effective August 12, 2013). We will pick you up at your address and take you anywhere within the service area. For ADA eligible passengers, the service area boundary extends to 3/4 mile beyond any urban fixed route regardless of the general Dial-A-Ride service area shown on the system map. (effective August 12, 2013)


Reservations    Go to Top

Advance reservations are required for Dial-A-Ride service. Reservations can be made up to two weeks in advance by calling 742-2877 (TTY 634-6889).

 
       
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