What is Dial-A-Ride?    

Dial-A-Ride offers curb-to-curb service to eligible passengers anywhere within the area shown in olive green on the system map. This service is available from 6:30 a.m. to 9:30 p.m. on weekdays and from 8:30 a.m. to 5:30 p.m. on Saturdays. No service is provided on Sundays or holidays.

General Eligibility    

Dial-A-Ride service is designed to meet the needs of seniors and persons with qualifying disabilities who are unable to use the Yuba-Sutter Transit fixed-route system. Call 742-BUSS (TTY 634-6889) to determine eligibility or for a Senior/Disabled Certification Application.

General public passengers traveling to or from locations more than half a mile from a fixed route may also use Dial-A-Ride, but they are subject to being transferred to and from the fixed route system if they are traveling across the service area except during weekday evening service hours.

Weekday Evening Eligibility    

There are no passenger eligibility restrictions for Dial-A-Ride after 6:00 p.m each weekday. The weekday evening service features lower cash fares as well. All other Dial-A-Ride service and reservation requirements still apply during the evening hours.

How Does Dial-A-Ride Work?    

When you call for service, you are given a 15 minute period as an approximate pick up time. Please be ready for the bus at the start of this 15 minute period as the bus will stand by for only one minute. While we make every effort to deliver you to your destination quickly, you may share the bus with other riders who are going in the same general direction.

General public Dial-A-Ride passengers are subject to transfer to the fixed route system if they travel across the service area except during evening service hours. Transfers between the Dial-A-Ride and fixed route services are free.

How Do I Request Service?    

It's easy! Just call 742-BUSS up to two weeks in advance and tell us:

• What day you want to travel
• Where you want to be picked up
• Where you want to go
• When you want to arrive
• The number of people in your party
• If a wheelchair lift is needed

When we confirm your service, we will give you a 15 minute period as an approximate pick up time.

Rider Tips    

• Remember to schedule your return trip when you call for service, if possible, and call us if you must cancel your reservation.
• Don't wait until the last minute to call for a reservation. You can call up to two weeks in advance, so call as soon as you know that you will be needing a ride.
• For best service availability, try to schedule your appointments away from the busy early morning and noon/early afternoon periods.
• If you have a regular appointment, request a standby reservation that will continue until you adjust or cancel it.

Service Area    

The Yuba-Sutter Dial-A-Ride offers curb-to-curb service within the service area shown in light green on the system map. We will pick you up in front of your home and take you anywhere within the service area.

Reservations    

Advance reservations are required for Dial-A-Ride service. Reservations can be made up to two weeks in advance by calling 742-BUSS (TTY 634-6889).