Sacramento Service Survey

PRESS RELEASE

YUBA-SUTTER TRANSIT

2100 B STREET, MARYSVILLE, CA 95901

Contact: Keith Martin or Adam Hansen

Phone: (530) 634-6880

FAX: (530) 634-6888

FOR IMMEDIATE RELEASE

PAST, PRESENT, AND FUTURE SACRAMENTO PASSENGERS BEING SURVEYED FOR TRANSIT SERVICE RESET

June 27, 2023, Marysville, CA – Yuba-Sutter Transit is currently surveying past, present, and possible future passengers as planning for the reset of its Sacramento Commuter and Midday services gets underway. This process will ultimately result in specific schedule recommendations that will be the subject of a public hearing held as part of the evening meeting of the Yuba-Sutter Transit Board of Directors at 6:00 p.m. on Thursday, September 21st.

The survey is designed to gain a better understanding of how Yuba-Sutter Transit's Sacramento services are currently being used and how those services might be tailored to best serve passengers in the future. Three plus years since the start of the pandemic, due to continuing remote work schedules, Sacramento ridership is averaging only about 25% of pre-COVID levels. As a result, the emergency May 2020 suspension of six commuter trips (three AM and three PM) are expected to be made permenant, further schedule reductions are being considered, and the remaining schedules will be reset to better reflect the new post-pandemic "normal".

The survey link below is being emailed to Yuba-Sutter Transit's extensive database of past and present Sacramento passengers, but anyone who might consider using the service in the future is also invited to participate.

Sacramento Transit Service Survey Link

The link, which is also available from the agency website www.yubasuttertransit.com, will be open through Sunday, July 16th. The results will be used to develop a draft service plan for public review and comment. The final draft Sacramento service plan will be the subject of the September public hearing with any resulting service and policy changes expected to be effective in November.

For more information, please contact Adam Hansen, Planning Manager, at (530) 634-6880 or at adam@yubasuttertransit.com.

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Sacramento Service Survey Press Release

Website Accessibility Statement

Yuba-Sutter Transit is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Yuba-Sutter Transit has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (530) 634-6880

Ongoing Compliance Information

Compliance Officer

Yuba-Sutter Transit has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Yuba-Sutter Transit regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (530) 634-6880.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.