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Terms of Service 

Terms of Use

Last Updated April 25, 2025

1.      Introduction

These Terms of Service (“Terms of Service”) govern the access or use by you of applications, websites, content, products, and services (the “Services”) made available by MOD Ride Yuba-Sutter (“MOD Ride” or “MOD”) operated by Yuba-Sutter Transit Authority (“Yuba-Sutter Transit”, “we”, “our” or “us”).  PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Your access and use of the Services constitutes your agreement to be bound by these Terms of Service, which establish a contractual relationship between you and Yuba-Sutter Transit. If you do not agree to these Terms of Service, you may not access or use the Services. Yuba-Sutter Transit may amend these Terms of Service from time to time. Amendments will be effective upon MOD Ride’s posting of such updated Terms of Service at this location. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms of Service, as amended.

Our collection and use of personal information in connection with the Services is as provided in MOD Ride’s Privacy Policy located at https://www.yubasuttertransit.com/privacy-policy. You understand and acknowledge that any information you submit to MOD Ride is subject to public inspection and copying under the California Records Act, unless exempt by law.

2.      The Services

The Services constitute a technology platform that enables users of the MOD Ride mobile app (the “App”) to, among other things, request, schedule and cancel services provided through the App.  Unless otherwise agreed to by Yuba-Sutter Transit in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use.

3.      Eligibility to Use the Service

By using the App, you represent that you are at least 18 years old. If you are a parent or guardian of a minor who has registered for or used the Service without your consent, please contact us at info@yubasuttertransit.com.

4.      Your Account and Login Credentials

To use the Service, you may need to log in by providing a username, password, and cellular phone number. Your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. As you will be responsible for all activity that occurs under your access credentials (including, without limitation, the behavior of any other people that travel in your party), you agree to use reasonable efforts to prevent unauthorized access to or use of the Service and to preserve the confidentiality of your username and password, and any device that you use to access the Service.

You are responsible for your login credentials and for keeping your information accurate. You are responsible for any activity resulting from the use of your login credentials on the Service. You represent and warrant that the information you provide to MOD Ride upon use of the Service and at all other times will be true, accurate, current, and complete.

You agree to notify us immediately of any breach in secrecy of your login information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify Yuba-Sutter Transit by email at info@yubasuttertransit.com.

If you choose to set up your Account, you agree to maintain accurate, complete, and up-to-date information in your Account. You grant Yuba-Sutter Transit the right to provide any information you submit to third parties for purposes of facilitating the completion of any scheduling, cancellations, customer service or troubleshooting initiated by you or on your behalf.

There is a risk that unauthorized third parties may engage in illegal activity, such as hacking into MOD Ride or Yuba-Sutter Transit’s contracted vendors’ security system, or by intercepting transmissions of personal information over the Internet. Yuba-Sutter Transit is not responsible for any data obtained by third parties in an unauthorized manner.

5.      License

Subject to your compliance with these Terms of Service, Yuba-Sutter Transit grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the App on your personal mobile device solely in connection with your use of the Services; and (ii) access and use any content, information, and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by Yuba-Sutter Transit’s licensors.

Although Yuba-Sutter Transit strives to provide content, information, and related materials that are both useful and accurate, the nature of the data and other information available via the Services is subject to frequent change. Accordingly, the content, information, and related materials available via the Services may not be up-to-date, accurate, or complete at all times.

6.      Code of Conduct

In connection with your use of the Services, you agree that you will not:

  • Restrict or inhibit any other user from using the Services, including, without limitation, by means of “hacking” or defacing any portion of the Services;
  • Use the Services for any unlawful purpose;
  • Transmit any software or other materials that contain any viruses, worms, Trojan horses, defects, date bombs, time bombs or other items of a destructive or malicious nature;
  • Modify, copy, change, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Services or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services;
  • Remove any copyright, trademark or other proprietary rights notices contained on the Services or “frame” or “mirror” any part of the Services;
  • Use any robot, spider, offline reader, site search/retrieval application or other manual or automatic device or process to retrieve, index, data mine or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents without our prior written consent; or
  • Take any action that imposes or may impose an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure.

As a consequence for violating the code of conduct, Yuba-Sutter Transit reserves the right to block passengers from using the service via the app.

7.      Consent to Receive Emails and Text Messages

By creating an Account, you agree that the Services may send you informational emails and text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving emails and text (SMS) messages from MOD Ride at any time. You acknowledge that opting out of receiving emails or text (SMS) messages may impact your use of the Services.

8.       Network Access and Devices

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and the Application and any updates thereto. Yuba-Sutter Transit does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

9.       Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” YUBA-SUTTER TRANSIT DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS OF SERVICE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, YUBA-SUTTER TRANSIT MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

10.  Indemnity

To the fullest extent allowed by law, you agree to indemnify, defend, and hold harmless Yuba-Sutter Transit and its officers, agents, member jurisdictions and employees from and against any and all actions, claims, demands, losses, expenses (including attorneys’ fees and expert witness expenses), damages, and liabilities resulting from injury or death of a person or injury to property or any other claim, arising out of or in any way connected with this Terms of Service.

11. Termination

These Terms of Service shall remain effective until terminated in accordance with its terms. We reserve the right to immediately terminate these Terms of Service, and/or your access to and use of the Services or any portion thereof, at any time and for any reason, with or without cause. Additionally, we reserve the right, in our sole discretion, to modify, suspend or discontinue any part of the Services at any time, with or without notice to you. Upon termination of these Terms of Service, your right to use the Services shall immediately cease. You agree that Yuba-Sutter Transit may immediately deactivate or delete your password and username, and all related information and files associated with it, and/or bar any further access to such information or files.

12.  Choice of Law

These Terms of Service and the rights and obligations of the parties under these Terms of Service will be governed by, and construed and interpreted in accordance with, the laws of the State of California, excluding its rules of conflicts of law. Any and all obligations under these Terms of Service are due in Yuba County, California and the parties hereby irrevocably consent to the jurisdiction of the courts in Yuba County, California with respect to all disputes arising out of these Terms of Service.

13. Notice

Yuba-Sutter Transit may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent by mail to the address in your Account, if you provided one. You may give notice to Yuba-Sutter Transit, with such notice deemed given when received by Yuba-Sutter Transit, at any time by first class mail or pre-paid post to Yuba-Sutter Transit at 2100 B Street, Marysville, CA 95901.

14.  General

You may not assign these Terms of Service without Yuba-Sutter Transit’s prior written approval. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you and Yuba-Sutter Transit as a result of this agreement or use of the Services. If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Yuba-Sutter Transit’s failure to enforce any right or provision in these Terms of Service shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Yuba-Sutter Transit in writing.

Effective Date

This policy is effective as of April 29, 2025.